Frequently Asked Questions

General hours are 9:00 am to 6:00 pm, Monday through Friday. However, we are often open later and even on weekends. We are currently scheduling all consultations via Zoom, Google Meet, or Skype during regular business hours, in the evening, or on Saturday because we know how busy you are managing your business.

Feel free to call us anytime, and if we are not available, you may leave us a voicemail. You can also send us an email by filling out the short form on our contact us page.

As mentioned above, projects are completed on a first come first served basis. During our initial consultation, we will provide an estimate for the start date for your website design project. When we provide a quote for your project, we will also provide you with both start and completion dates for your project.

Please Note: Your contract will include an estimate for when the website design process begins, and from that time forward one of our web designers will focus on your project until it has been completed. However, in rare cases, circumstances may arise that delay the completion of a project.

If completion of your project is delayed for any reason, you will be notified in advance of the delay and what we are doing to resolve any issues that are causing the delay.

If your business is located on the Space Coast, we may be able to arrange a meeting at your office with you and your staff to discuss your needs, goals, and present examples of projects. However, we also offer virtual meetings via Skype, Zoom, and Google Meet. Feel free to contact us by phone or email if you would like to arrange a meeting at your place of business.

PLEASE NOTE: For clients outside the United States we may require alternate forms of payments such as direct deposit, Western Union or payment using a verified PayPal business account.

All of our website designers, graphic designers, web development staff and client support services are based in the United States, and our main office is located on Merritt Island, Florida.